Why the Right Search App Matters for Lightspeed Stores
Shoppers who use on‑site search convert at much higher rates than those who don’t.
Poor search experiences can raise bounce rates dramatically — especially on mobile.
Advanced search apps have been associated with meaningful increases in conversions and order size.
The default Lightspeed search lacks deeper relevance capabilities, merchandising control, and rich analytics — all of which are increasingly important to power product discovery and conversions.
What to Look For: Key Features (and Why)
Instant & Predictive Search Real‑time autocomplete, suggestion lists and quick results keep users engaged and reduce search friction.
Typos, Synonyms & Intent Recognition Good search tools handle misspellings, related terms and user intent, not just literal keyword match.
Advanced Filtering & Faceted Navigation For larger catalogues, filters by brand, size, availability, price and attributes are essential to let users narrow results fast.
Merchandising Controls The ability to promote specific products, boost best‑sellers, demote underperformers and hide out‑of‑stock products helps align search with business goals.
Analytics & Zero‑Result Tracking You need insight into queries that return no results, how users interact with search, and search‑to‑order conversion to refine and optimise.
Performance & Theme Compatibility Search must be fast, mobile‑optimised, compatible with your Lightspeed theme and efficient under load.
Easy Integration & Support The best apps are simple to install, configure, maintain — and backed by responsive support.
