As ecommerce stores grow, customer support volume increases rapidly — often overwhelming teams and slowing response times.
Most support questions are repetitive, covering product details, order status, and delivery information.
AI Chat automates these interactions, delivering instant help while allowing human agents to focus on complex cases.
Traditional SupportClerk.io AI ChatHuman-only agentsAutomated 24/7 assistanceLong wait timesInstant responsesHigh staffing costsLower operational overheadLimited hoursAlways availableRepetitive workloadFocus on complex issues
Can AI Chat replace live support? It handles routine questions while escalating complex cases to human agents.
Does it work outside business hours? Yes. AI Chat is available 24/7 for shoppers worldwide.
Will it reduce support costs? Most stores see significant reductions in ticket volume and response time.
Deliver faster service and reduce costs with AI-powered chat automation.