Why Real-Time Product Answers Matter in Ecommerce
Unanswered questions about stock levels, delivery times, sizing, and product specifications are one of the biggest causes of cart abandonment.
When shoppers can’t quickly find accurate information, they delay purchases or leave entirely to look elsewhere.
AI Chat eliminates this friction by providing instant, product-specific answers using live ecommerce data.
Comparison: Clerk.io vs Traditional Ecommerce Support
Traditional SupportClerk.io AI ChatStatic FAQsDynamic product-specific answersManual support agentsAutomated 24/7 responsesSlow reply timesInstant answersGeneric informationLive catalog-connected dataHigh support workloadLower costs and faster service
Frequently Asked Questions
Does AI Chat use live product data? Yes. It connects directly to your catalog to provide real-time stock, variant, and product information.
Can it answer delivery and shipping questions? AI Chat can respond with accurate delivery details based on your store data.
Will this reduce support tickets? Most common product and order-related questions are handled automatically.
Answer Questions Instantly
Remove uncertainty and increase conversions with real-time AI Chat product answers.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.