Most chatbots fail because they treat every shopper the same, without understanding what products they’ve viewed or what they’re trying to achieve.
Generic responses frustrate users and add little value to the buying journey.
AI Chat uses real-time behavioral context to personalize conversations — making every interaction relevant, helpful, and conversion-focused.
Basic ChatbotsClerk.io AI ChatGeneric scripted repliesBehavior-driven personalized responsesNo product awarenessLive browsing and catalog contextOne-size-fits-all flowsAdaptive real-time conversationsLow engagementHigher conversion impactSupport-only focusRevenue-driven assistance
How does AI Chat understand shopper behavior? It uses live browsing, search activity, and product data to tailor every response.
Does this improve conversion rates? Context-aware conversations remove friction and guide shoppers toward the right products faster.
Is shopper data handled securely? AI Chat works within Clerk.io’s privacy-first data framework.
Use context-aware AI Chat to deliver smarter experiences and higher ecommerce revenue.