Chat Configuration Access Expanded

What's New

• Filterable Attributes Configuration
  
  • Choose which product attributes your AI Chat can use to filter results (e.g., price, color, category, size, brand).
  • Give shoppers precise, on‑topic answers by aligning filters with the way your catalog and customers actually behave

• Features Tab
  
  • Toggle available chat features on/off directly from the interface.
  • Quickly test, iterate, and tailor the chat to your goals without submitting internal requests.

Previously, these settings required HQ access. Now, every authenticated user can customize AI Chat to better serve their customers.

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Why This Matters

• ‍Better self-service
  
  • ‍users can configure their chat without needing HQ assistance.
• ‍Faster setup
  
  • ‍no more waiting for internal team to make changes.‍
• Improved user experience
  
  • ‍More control in the hands of our customers.

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We’d love your feedback

Your feedback fuels our roadmap. Drop us a note via in-app chat or at support@clerk.io.

Drive the journey from the very first click!
— The Clerk.io Product Team