Turn your e-commerce store into a 24/7 personal shopper

About This Webinar:

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The Future of E-commerce? A 1:1 Conversation

The best time to help a shopper is right when they’re deciding. But here’s the problem:

• 64% of online shopping happens in the evening—when support is usually offline
  
  
• Add weekends, global visitors, and language barriers, and nearly half of all shoppers go unsupported
  
  
• In some industries, return rates reach 30%, often due to lack of guidance at the moment of purchase

When shoppers can’t get answers—“Will this fit?” “Is this the right model?”—they hesitate, abandon, or buy and return.

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Enter Clerk.io’s New AI Chat: Your Personal Shopper, at Scale

Clerk’s upgraded AI Chat brings true conversational commerce to your store.

It doesn’t just respond—it anticipates shopper needs in real time, just like a great in-store salesperson would.

This isn’t just live chat. It’s a smart, always-on 1:1 shopping experience designed to:

• Answer questions instantly, from sizing and shipping to compatibility and use cases
  
  
• Guide decision-making, especially for shoppers who are overwhelmed or comparing similar products
  
  
• Increase AOV, using behavioral signals to surface add-ons, better-value bundles, or popular alternatives
  
  
• Recover exit-intent visitors, not with a generic popup—but with personal suggestions tailored to what they’ve viewed or added to cart
  
  
• Support gift buyers and DIY shoppers, who often don’t know what they’re looking for, with smart prompts and thoughtful questions that help narrow the path to purchase
  
  
• And reduce returns, by giving people the confidence to choose the right item the first time

It’s like giving every visitor their own personal shopper—only faster, multilingual, and available 24/7.


Hosted by Matthew Nielsen from Clerk.io, this fast-paced session will show you how to turn your online store into a salesperson-powered experience using AI that sells like your best rep—day or night.

Who This Webinar Is For:

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• E-commerce managers focused on conversion and ROI
  
  
• CX and marketing teams looking to reduce returns and increase trust
  
  
• Support leaders aiming to scale without scaling headcount
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• Anyone using—or considering—Clerk.io’s AI Chat

What You'll Learn:

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• How to use the new “Tell me more about this product” button to simplify complex purchases and reduce returns
  
  
• How AI Chat acts like a 1:1 sales assistant—welcoming first-time visitors, recognizing return shoppers, and guiding gift buyers
  
  
• How to recover abandoning users with exit-intent prompts that actually help, not just beg them to stay
  
  
• Real examples of how brands are using AI Chat to sell smarter, 24/7

Details:

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Date: 26th of June 2025

Time: 2 PM CET

Where: Online

Can’t join live? Register anyway and get the full recording.