Table of Contents

First impressions matter. The moment a customer clicks into your store’s search bar—before they even type a single character—Omnisearch displays helpful suggestions. Starting today, you decide exactly what appears there.

What’s New

  • Pin high-priority content

Launching a summer collection? Add those products or categories to “Include” and they’ll headline the empty-state carousel.

  • Hide items strategically

Blocking clearance items, out-of-season SKUs or informational pages is as easy as adding them to “Exclude.”

  • All inside the Rules engine

No templates, no code—just expand a Rule, pick “Empty-state suggestions,” choose Include or Exclude, and select your items.

Why It Matters

Every empty-state view is a chance to guide shoppers toward high-value content. With precise control you can:

  • Promote campaigns the instant they go live.
  • Keep low-stock or niche items out of the spotlight.
  • Surface FAQ or Buying-Guide pages when relevant.

How to Get Started

  • Navigate to Search → Rules in your Clerk.io dashboard.
  • Create or edit a Rule and select “Empty-state suggestions.”
  • Choose Include or Exclude, search for your products, categories or pages, and save.

Tell Us What You Think

Your feedback fuels our roadmap. Drop us a note via in-app chat or at support@clerk.io.

Drive the journey from the very first click!


— The Clerk.io Product Team

Book a FREE website review

Have one of our conversion rate experts personally assess your online store and jump on call with you to share their best advice.

By clicking submit below, you consent to allow Clerk.io to store and process the personal information submitted above to provide you the content requested.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.